Sportsbook

How to quit BetMGM

Mobile sportsbook, online casino (where legal), and poker. Linked with MGM Resorts rewards. This page walks through how to close your account, enroll in self-exclusion, and find gambling-recovery support that fits your insurance.

1. Close your BetMGM account

Support channel: In-app live chat or [email protected].

1. 1Sign in and go to My Account → Responsible Gaming.
2. 2Select Cool-Off (temporary) or Self-Exclude (longer).
3. 3Pick duration. For account closure specifically, escalate to live chat.
4. 4Verify identity via the confirmation link emailed to you.
5. 5Withdraw remaining balance before confirming.

Note. BetMGM account is tied to M life Rewards. Closing the gaming account does not remove you from MGM Resorts loyalty programs — request separately if desired.

2. Enroll in your state's self-exclusion registry

Closing your BetMGM account does not stop you from signing up elsewhere. State self-exclusion binds every operator licensed in your state, typically for a minimum of one year. It's the step that actually keeps the door locked.

3. Block the app on your phone

Deletion is not enough. Apps can be reinstalled in seconds. Gamban, BetBlocker, and phone-level restrictions (iOS Screen Time, Android Family Link) all make reinstalling much harder. Hand the passcode to someone you trust, not yourself.

What BetMGM will do to pull you back

Closed accounts are a marketing problem for operators. Expect outreach. Being ready for it matters.

• →M life Rewards points reminders tied to casino visits.
• →Parlay and same-game parlay push notifications during NFL and NBA seasons.

Get recovery support

Closing one platform is the start, not the solution. Gambling disorder is a behavioral addiction recognized in the DSM-5, and it responds to real treatment — CBT, peer support, medication management in some cases, and community.