Sportsbook

How to quit Caesars Sportsbook

Mobile sportsbook and online casino (where legal), linked with Caesars Rewards. This page walks through how to close your account, enroll in self-exclusion, and find gambling-recovery support that fits your insurance.

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1. Close your Caesars Sportsbook account

Support channel: In-app Help Center or support phone line listed in the app.

  1. 1Open the app and go to Account Settings → Responsible Gaming.
  2. 2Choose Cool-Off or Self-Exclusion.
  3. 3For full closure, contact support through the in-app chat — web form does not handle permanent closure.
  4. 4Withdraw remaining balance before confirming.
  5. 5Expect an email confirmation within 24 hours.

Note. Caesars Rewards tier status persists separately. Ask support to also scrub you from marketing lists if you want to stop email promos.

2. Enroll in your state's self-exclusion registry

Closing your Caesars Sportsbook account does not stop you from signing up elsewhere. State self-exclusion binds every operator licensed in your state, typically for a minimum of one year. It's the step that actually keeps the door locked.

Caesars Sportsbook: Caesars state self-exclusion

Account → Responsible Gaming → Self-Exclusion.

Minimum period: State-dependent; 1 year minimum in most jurisdictions.

Find your state's self-exclusion program →

3. Block the app on your phone

Deletion is not enough. Apps can be reinstalled in seconds. Gamban, BetBlocker, and phone-level restrictions (iOS Screen Time, Android Family Link) all make reinstalling much harder. Hand the passcode to someone you trust, not yourself.

Full blocking guide: iPhone + Android →

What Caesars Sportsbook will do to pull you back

Closed accounts are a marketing problem for operators. Expect outreach. Being ready for it matters.

  • →Caesars Rewards points balance reminders via email.
  • →Retail casino comp offers mailed by MGM-era partnership (separate from gaming app).

Get recovery support

Closing one platform is the start, not the solution. Gambling disorder is a behavioral addiction recognized in the DSM-5, and it responds to real treatment — CBT, peer support, medication management in some cases, and community.

Find a provider →Build my recovery planGamblers Anonymous meetings